MANAGED-CAREDESK

Managed CareDesk

Manage all incidents, requests and queries via a single point of contact.

Overview
  • First line diagnosis, incident & problem, remote & telephonic support
  • SLA, inventory & asset tracking management
    & reporting
  • Asset Warranty Management Client portal facilities
  • Email2Ticket call logging
  • Management reporting
Includes
  • Call centre infrastructure
  • Technology licenses
  • CareDesk agents
  • CareDesk management
  • 24/7/365 Contact

 

Contact us about Managed CarePack Solutions

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